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See who is ready, skill by skill, branch by branch. Get the rest ready with five minutes of daily practice, in their own language.
Completion tells you who clicked. It doesn't tell you who can handle the customer in front of them.
Each one has to be customer-ready in weeks, not quarters.
Most training is still in English. The objection arrives in Hindi, Tamil or Bengali.
One branch manager, many reps. Nobody can role-play every objection before every visit.
Practice is one part. The system turns your content into a daily habit, every practice into a readiness score, and every score into the next action for a leader.
Six parts working every day, so readiness is measured, not assumed.
Practice is one part. Knowing who is ready, and fixing who isn't, is the system.
Upload a product note, SOP or playbook. UpTroop drafts practice scenarios, role plays and quizzes from it. Your team reviews, edits and publishes from the Admin Panel, in every language you need.
Every practice rolls up by zone, cohort and business outcome. Leaders see the gap and send the fix in one step.
What excited us most was not completion. It was seeing real business situations quickly become repeatable readiness journeys.
We didn't need more training. We needed better execution.
No, and it isn't trying to replace yours. An LMS delivers content and tracks completion. UpTroop is a readiness system that sits alongside it: it turns your SOPs, playbooks and product content into short daily practice, coaches every rep on what they said, and shows leaders who is ready by skill, branch and business outcome. Your LMS tells you who finished the course. UpTroop tells you who can handle the customer.
No laptops or official email IDs needed. Reps get a nudge from your company's own WhatsApp Business number, Teams or Slack, and open the practice on their phone inside your white-labelled UpTroop app. Login is a simple OTP, and SSO is available for teams with corporate IDs.
8 Indian languages are supported today: English, Hindi, Marathi, Gujarati, Tamil, Telugu, Bengali and Kannada. Practice is voice-first with local nuance in each language, not machine-translated text. Reps can switch language themselves, and each language has its own AI coach voice.
Yes. In our largest deployment, engagement runs above 90%. Practice is short and daily, the nudge arrives where teams already are, and the feedback is useful enough that reps come back for it. Users even started practising in languages ahead of their official rollout, on their own.
Every practice is scored against the behaviours that matter for the role: objection handling, need discovery, compliance language, empathy and clarity. Each rep gets a readiness score with a skill-by-skill breakdown. Leaders see who is ready, where teams struggle and how readiness is moving, by rep, cohort, branch and business outcome. You track capability, not completion.
In our largest deployment, the customer's own analysis found that branches which practised regularly converted leads about 4 percentage points better than branches which did not. That is a production comparison, not a controlled study, and we will walk you through exactly how it was measured. We also agree success metrics with you before every pilot, so impact is judged on your numbers.
A role-play tool gives a rep a practice session. UpTroop runs frontline readiness as a system, every day: your SOPs and products become scenarios, a nudge reaches every rep where they already are, reps practise by voice in 8 Indian languages, AI Coach names their strengths, gaps and next step, and leaders see who is ready by skill, branch and business outcome, with the next action suggested. Role play is one part of it. The system is what moves readiness, and it runs today for 14,000 frontline staff.
UpTroop is built for frontline, customer-facing teams: field sales, branch staff, telecalling, collections and customer service. Scenarios are tailored by role, level and outcome. A relationship manager practises lead conversion and objection handling, a collections agent practises difficult payment conversations, a service agent practises de-escalation. If your team talks to customers, there is a readiness journey for them.
Yes. That is where every UpTroop rollout starts. Upload your SOPs, product notes, sales scripts or compliance manuals, and UpTroop drafts practice scenarios, role plays and quizzes built on your real customer situations: your products, your objections, your policies. Your team reviews, edits and publishes them from the Admin Panel, in each language you need.
Yes, and this is where practice matters most. In regulated industries, what your team says is a compliance obligation, not just a sales skill. Scenarios can be built around mandatory disclosures, prohibited statements and process adherence, and every response is evaluated against them. You see compliance gaps in a readiness dashboard and fix them in practice, instead of finding them in an audit or a customer complaint.
In planned waves, not a big bang. A typical rollout starts with one cohort (a region, a role or a language), stabilises it, then expands wave by wave. Each wave has a frozen scope, its own readiness checks and a soft launch before going wide. This is how our largest deployment scaled to 14,000 users across 8 languages.
Reps feel the difference within days, because practice is daily and feedback is immediate. Leaders see engagement and readiness move from week one. In our largest deployment, engagement runs above 90%, and the customer's own analysis showed engaged branches converting leads about 4 percentage points better.
There is nothing for reps to install and almost nothing to learn. The nudge arrives where teams already are, one tap opens the practice on your branded platform, and sessions are short and role-specific so they fit into a frontline day. That is why engagement stays above 90% in our largest deployment. For admins, content, users, cohorts and reports are managed from a single console.
Full visibility, daily. Leaders see who is engaging, who is ready and where teams struggle, by rep, cohort, branch and zone, and by business outcome such as lead conversion, cross-sell, collections or compliance. Reports are filterable by region, role or team and exportable for your own analysis. The view also flags which reps need a human touch and suggests the next drill, so managers know exactly where to step in.
Enterprise pricing has two parts: a per-licence subscription for active users, and prepaid AI units for AI activities such as role plays and coaching feedback. You pay for what your teams actually use, not for shelfware. We will size it for your team in the first conversation, so there are no surprises later.
Yes. Pilots run for 4 weeks on the full platform, with a defined cohort and agreed success metrics, so what you evaluate is exactly what you would scale. Pilots are paid; there is no free trial.
Yes. SSO login, HRMS-driven user provisioning, LMS interoperability and reporting APIs are supported as enterprise integrations, scoped during onboarding. UpTroop also works fully standalone with bulk user upload, OTP login and downloadable reports, so you can launch first and add integrations in a second phase.
Yes. UpTroop is white-labelled for enterprise clients: your name, your branding, your WhatsApp Business number and your AI coach persona. Reps experience it as your company's own readiness platform, not a third-party tool.
A structured joint plan. We set up your environment, train your platform admins and support content preparation. Your side confirms the rollout cohort, shares the user list and completes IT approvals such as whitelisting, security review and WhatsApp Business access. With stakeholders named early and scope frozen before each wave, rollouts move quickly.
Answer a few questions about your frontline and get a personalised readiness snapshot. No obligation.