Unlock Exceptional Team Performance in BPO/KPO Environments

In today's remote and hybrid work settings, BPO/KPO teams face unprecedented challenges in maintaining efficiency and proficiency. UpTroop leverages AI to revolutionize skilling and process guidance, empowering your teams to excel even in the most challenging environments.

Accelerated Onboarding

Real-Time Process Guidance

Enhanced Compliance and Accuracy

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Critical Challenges in BPS Operations

In hybrid setups, new hires face extended learning curves, leading to delayed productivity and impacting overall service quality.

Rapid shifts in regulations and processes make it difficult for teams to stay current, risking compliance and operational efficiency.

Complex processes lead to burnout and errors, negatively affecting morale and performance, and resulting in increased operational costs.

Transform Your BPS Operations

UpTroop revolutionizes team development and productivity by reducing training time and providing streamlined, real-time task guidance.

Accelerated Skill Development

Enable new hires to achieve proficiency faster with interactive, bite-sized learning modules, reducing onboarding times and boosting early-stage performance.

Reduced Training Time

Realize up to a 40% reduction in training time, accelerating your team's path to reaching performance targets

Integrated Process Guidance

Provide employees with on-the-spot answers through real-time Q&A with Y.O.D.A, enhancing accuracy and building confidence in task execution.

Adaptive & Interactive Learning

Offer engaging, adaptive learning experiences tailored to each employee's role and proficiency level, supporting continuous skill development.

Reduction of SME Workload

Free up SMEs to concentrate on high-impact tasks by automating routine query responses, reducing their workload by up to 75%.

Enhance Compliance

Maintain audit readiness by organizing data. Automated nudges to ensure consistent application.

Empower Your Team Daily

Through consistent, AI-driven interactions, your teams continually refine their skills in product knowledge, process navigation, and decision-making, ensuring excellence becomes a daily habit in BPO/KPO environments.

Engaging

Interactive

Role-specific

How does UpTroop create an impact?

Streamline Compliance

Monitor and enforce policies across all levels of your organization.

AI-Powered Data Extraction

Automate the extraction of key data points from lengthy reports, reducing manual data entry and minimizing errors.

Leverage advanced AI algorithms to ensure precise and reliable data extraction.

Organize Data and stay Audit ready

Maintain structured and easily accessible data to facilitate smoother audits.

Proven Results with UpTroop

25% Reduction in onboarding time

20% Decrease in error rates

75% Reduction in SME time spent on routine queries

40% Decrease in training time

Security and Compliance You Can Trust

UpTroop is committed to ensuring data security and compliance. Our platform is progressing towards full GDPR compliance and employs advanced encryption to protect your organization's data.

Org specific LLM

Multi-tenancy

Secure IT Infra

Fine-tuned

In-built indexing

Ideal for Organizations Committed to Sustainability

Whether you're a multinational corporation or a growing enterprise; whether you are in the sector of Automotive, Steel, or Finance - UpTroop is designed for you.